Değişen dünya, dönüşen pazarlama: Türkiye turizm sektöründen öncü bir mobil uygulama örneği K Şanlıöz, E Dilek, N Koçak Anatolia: Turizm Araştırmaları Dergisi 24 (2), 250-260, 2013 | 76 | 2013 |
Social media practices applied by city hotels: a comparative case study from Turkey HKŞ Özgen, M Kozak Worldwide Hospitality and Tourism Themes 7 (3), 2015 | 41 | 2015 |
Irritation or disappointment: host attitudes towards tourism development in villages HK Şanlıöz-Özgen, E Günlü Journal of Policy Research in Tourism, Leisure and Events 8 (3), 307-334, 2016 | 15 | 2016 |
Turkish Visitors in Armenia: Any Changes in Attitudes and Perceptions? E Günlü, HK Şanlıöz Özgen, SE Dilek, S Kaygalak, SS Türksoy, C Lale Journal of Tourism and Hospitality Management 3 (1), 29-43, 2015 | 8 | 2015 |
Otel Işletmelerinde Küyerelleşme Yaklaşimi: Izmir Ili Örneği SE Dilek, S Kaygalak, C Lale, HK Şanlıöz Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi 16 (1), 1-22, 2015 | 8 | 2015 |
Distance education at tourism higher education programs in developing countries: Case of Türkiye with a strategic perspective and recommendations HK Şanlıöz-Özgen, E Günlü Küçükaltan Journal of Hospitality, Leisure, Sports and Tourism Education 32 (100419), 1-13, 2023 | 5 | 2023 |
European Quality Award Winning Companies: A Situational Analysis HK Şanlıöz-Özgen Tourism and Hospitality Management (Advances in Culture, Tourism and …, 2016 | 5 | 2016 |
Hangi Turizm HK Şanlıöz Özgen Engelsiz, Ulaşılabilir, Erişilebilir, 124-132, 2014 | 4 | 2014 |
Positioning five-star hotels in city destinations: The case of Istanbul, Turkey HK Şanlıöz-Özgen, M Kozak Tourism and Hospitality Research 23 (2), 239-253, 2023 | 3 | 2023 |
Otel işletmelerinde deneyimin oluşma süreci: Müşteri farkındalığının incelenmesi HK Şanlıöz-Özgen Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü, 2018 | 3 | 2018 |
The interrelationship between tourist satisfaction and experiences: How does one contribute to the other? HK Şanlıöz-Özgen, M Kozak Routledge Handbook of the Tourist Experience, 2021 | 2 | 2021 |
Customer experience in five-star hotel businesses: is it an “experience” for customers? HK Şanlıöz-Özgen, M Kozak Consumer Behavior in Tourism and Hospitality, 2023 | 1 | 2023 |
Flexible to shift or transform: Effects of Covid-19 on the future anxiety of hospitality students HK Şanlıöz-Özgen, G Tekdemir, E Cankat Journal of Tourism Leisure and Hospitality 5 (1), 2023 | 1 | 2023 |
OTEL İŞLETMELERİNDE MÜŞTERİ YÖNLÜLÜK UYGULAMALARI: ANTALYA İLİNDEKİ BEŞ YILDIZLI OTELLER ÖRNEĞİ HKŞ ÖZGEN Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi 14 (2), 109-126, 2013 | 1* | 2013 |
AKADEMİSYENLERİN PANDEMİ DÖNEMİ UZAKTAN EĞİTİM DENEYİMLERİ: TURİZM PROGRAMLARI ÖRNEĞİ HK Şanlıöz-özgen, EG Küçükaltan Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi 25 (1), 148-172, 2024 | | 2024 |
Customer and Manager Perspectives of Hightech and High-touch for Personalisation in Hotels HK Şanlıöz-Özgen, A Ali EuroCHRIE 2024, 2024 | | 2024 |
Interdisciplinary Collaborative Learning: Case of Hotel Management and Interior Architecture-Environmental Design Undergraduate Programs Z Ceylanlı, HK Şanlıöz-Özgen EuroCHRIE 2024, 2024 | | 2024 |
Design-Based Research Approach for Simulation Development: Case of Hotel Online Revenue Management HK Şanlıöz-Özgen MTCON Managing Tourism Across Continents, 2024 | | 2024 |
Interrelationship between High-tech and High-touch for Personalised Customer Experience in Hotels: A Sensemaking and Sensegiving Approach HK Şanlıöz-Özgen, A Ali CHME (Center for Hospitality Management Education) Annual Research Conference, 2024 | | 2024 |
Direct online booking competence of five-star hotels: Model development on web/mobile sites HK Şanlıöz-Özgen, SS Türksoy, E Atabay Journal of Vacation Marketing, 13567667241277210, 2024 | | 2024 |