
Cláudia S. Sarrico
School of Economics & Management, University of Minho and CIPES Centre for Research in …
Verified email at eeg.uminho.pt
Cited by 7639
Scott E. Sampson
Professor, Service Operations Management, Brigham Young University
Verified email at byu.edu
Cited by 5850
Pedro Oliveira
Nova School of Business and Economics & Copenhagen Business School
Verified email at novasbe.pt
Cited by 5593

Paul Gemmel
Hoogleraar Service Management en Healthcare Management, Universiteit Gent
Verified email at ugent.be
Cited by 5519

Saara A Brax
Former Postdoctoral Researcher at Aalto University SCI and LUT BIZ
Verified email at lut.fi
Cited by 3795
Xiaolong Guo
School of Management, University of Science and Technology of China
Verified email at ustc.edu.cn
Cited by 3304