Service innovation, service delivery and customer satisfaction and loyalty in the banking sector of Ghana K YuSheng, M Ibrahim International journal of bank marketing 37 (5), 1215-1233, 2019 | 265 | 2019 |
Innovation capabilities, innovation types, and firm performance: evidence from the banking sector of Ghana K YuSheng, M Ibrahim Sage Open 10 (2), 2158244020920892, 2020 | 171 | 2020 |
Impact of motivation on employee performance M Ibrahim, VA Brobbey International Journal of Economics, Commerce and Management 3 (11), 1218-1237, 2015 | 120 | 2015 |
Examining the relationships between e-Marketing adoption and Marketing Performance of Small and Medium Enterprises in Ghana F Iddris, M Ibrahim Journal of Marketing and Consumer Research 10, 160-169, 2015 | 69 | 2015 |
Sustainability reporting among Ghanaian universities R Hinson, A Gyabea, M Ibrahim Communicatio 41 (1), 22-42, 2015 | 62 | 2015 |
A dialogic communications interrogation of the online brand dispositions of banks operating in Ghana RE Hinson, NO Madichie, M Ibrahim International Journal of Bank Marketing 30 (7), 508-526, 2012 | 41 | 2012 |
Service recovery, perceived fairness, and customer satisfaction in the telecoms sector in Ghana M Ibrahim, S Abdallahamed, DR Adam International Journal of Service Science, Management, Engineering, and …, 2018 | 38 | 2018 |
Evaluating hotel websites as a marketing communication channel: A dialogic perspective M Ibrahim Information Development 32 (3), 718-727, 2016 | 27 | 2016 |
Global Health Security amid COVID-19: Tanzanian government’s response to the COVID-19 Pandemic NM Hamisi, D Baozhen, M Ibrahim BMC Public Health, 2023 | 26 | 2023 |
A reconceptualization of entrepreneurial orientation in an emerging market insurance company NO Madichie, RE Hinson, M Ibrahim Journal of African Business 14 (3), 202-214, 2013 | 24 | 2013 |
Factors influencing consumer choice in hotel selection in Ghana A Richard, I Masud International Journal of Economics, Commerce and Management 4 (11), 564-582, 2016 | 18 | 2016 |
Service recovery and customer satisfaction: a case of Uganda telecom M Ibrahim, S Abdallahamed European Journal of Business and Management 6 (4), 197-209, 2014 | 18 | 2014 |
Service innovation and organisational performance: Mediating role of customer satisfaction M Ibrahim, K Yusheng International Journal of Management & Entrepreneurship Research 2 (3), 97-108, 2020 | 15 | 2020 |
Exploring consumers' intention to adopt mobile payment systems in Ghana M Ibrahim, RE Hinson, A Stephen International Journal of E-Services and Mobile Applications (IJESMA) 14 (1 …, 2022 | 13 | 2022 |
Interrogation of dialogic potential of university websites in Ghana M Ibrahim, DR Adam, F De Heer Information Development 31 (2), 123-134, 2015 | 11 | 2015 |
Linking Service Innovation to Organisational Performance: Mediating Role of Employee Productivity and Job Satisfaction M Ibrahim, K Yusheng, DR Adam International Journal of Service Science, Management, Engineering and …, 2022 | 10 | 2022 |
Entrepreneurial orientation among SME wood manufacturers in Ghana M Ibrahim, NO Madichie African Journal of Business and Economic Research 9 (2_3), 87-115, 2014 | 7 | 2014 |
Service quality dimensions, students’ satisfaction and the link between them: A study of Student Information System at Jiangsu Province’Universities China S Zaineldeen, L Hongbo, M Ibrahim European Journal of Business and Management 12 (9), 27-39, 2020 | 6 | 2020 |
An examination of value co-creation drivers in Ghana's hotel setting: a micro-level approach D Yeboah, M Ibrahim, K Agyapong Journal of Hospitality and Tourism Insights 6 (5), 1840-1859, 2023 | 3 | 2023 |
Exploring online marketing adoption factors among used car sellers in Ghana M Ibrahim, F Asare Research Anthology on E-Commerce Adoption, Models, and Applications for …, 2021 | 3 | 2021 |