| Understanding Generation Y and their use of social media: a review and research agenda RN Bolton, A Parasuraman, A Hoefnagels, N Migchels, S Kabadayi, ... Journal of service management, 2013 | 2476 | 2013 |
| COVID-19’s impact on the hospitality workforce–new crisis or amplification of the norm? T Baum, SKK Mooney, RNS Robinson, D Solnet International Journal of Contemporary Hospitality Management 32 (9), 2813-2829, 2020 | 560 | 2020 |
| Exploring consumer perceptions of green restaurants in the US F Schubert, J Kandampully, D Solnet, A Kralj Tourism and Hospitality Research 10 (4), 286-300, 2010 | 440 | 2010 |
| Generation Y as hospitality employees: Framing a research agenda D Solnet, A Hood Journal of hospitality and tourism management 15 (1), 59-68, 2008 | 359 | 2008 |
| Sustaining precarity: Critically examining tourism and employment RNS Robinson, A Martins, D Solnet, T Baum Journal of Sustainable Tourism, 2019 | 357 | 2019 |
| Tourism workforce research: A review, taxonomy and agenda T Baum, A Kralj, RNS Robinson, DJ Solnet Annals of Tourism Research 60, 1-22, 2016 | 355 | 2016 |
| Thinking job embeddedness not turnover: Towards a better understanding of frontline hotel worker retention RNS Robinson, A Kralj, DJ Solnet, E Goh, V Callan International Journal of Hospitality Management 36, 101-109, 2014 | 318 | 2014 |
| Generation Y employees: An examination of work attitude differences D Solnet, A Kralj, J Kandampully Journal of Applied Management and Entrepreneurship 17 (3), 36, 2012 | 260 | 2012 |
| Hotel restaurant dining: The relationship between perceived value and intention to purchase AS Ashton, N Scott, D Solnet, N Breakey Tourism and Hospitality Research 10 (3), 206-218, 2010 | 209 | 2010 |
| Understanding Generation Z through collective consciousness: Impacts for hospitality work and employment M Sakdiyakorn, M Golubovskaya, D Solnet International Journal of Hospitality Management 94, 102822, 2021 | 194 | 2021 |
| An industry partnerships approach to tourism education D Solnet, R Robinson, C Cooper Journal of Hospitality, Leisure, Sport and Tourism Education 6 (1), 66-70, 2007 | 131 | 2007 |
| Introducing employee social identification to customer satisfaction research: A hotel industry study D Solnet Managing Service Quality: An International Journal 16 (6), 575-594, 2006 | 127 | 2006 |
| What about the workers? Roles and skills for employees in hotels of the future D Solnet, T Baum, RNS Robinson, L Lockstone-Binney Journal of Vacation Marketing 22 (3), 212-226, 2016 | 122 | 2016 |
| 360 degrees of pressure: The changing role of the HR professional in the hospitality industry D Solnet, A Kralj, T Baum Journal of Hospitality & Tourism Research 39 (2), 271-292, 2015 | 122 | 2015 |
| Service climate and customer satisfaction in a casino hotel: An exploratory case study A Kralj, D Solnet International journal of hospitality management 29 (4), 711-719, 2010 | 118 | 2010 |
| The meaning of hospitality: do employees understand? M Golubovskaya, RNS Robinson, D Solnet International Journal of Contemporary Hospitality Management 29 (5), 1282-1304, 2017 | 109 | 2017 |
| Leveraging human touch in service interactions: Lessons from hospitality D Solnet, M Subramony, RC Ford, M Golubovskaya, HJ Kang, M Hancer Journal of Service Management 30 (3), 392-409, 2019 | 106 | 2019 |
| Legends of service excellence: The habits of seven highly effective hospitality companies D Solnet, J Kandampully, A Kralj Journal of Hospitality Marketing & Management 19 (8), 889-908, 2010 | 86 | 2010 |
| Service research in the hospitality literature: Insights from a systematic review J Kandampully, BW Keating, BC Kim, AS Mattila, D Solnet Cornell Hospitality Quarterly 55 (3), 287-299, 2014 | 84 | 2014 |
| Modeling locational factors for tourism employment DJ Solnet, RC Ford, RNS Robinson, BW Ritchie, M Olsen Annals of Tourism Research 45, 30-45, 2014 | 84 | 2014 |
